Spend over £30 and get free First Class UK Postage!

FAQs

Q. Do you have a minimum order?
A. We don't have a minimum order for the online store, or for visits to us.

Q. What's the best way to contact you?
A. We generally pick up emails even when we're not in work, so drop us a line at info@crystals-and-ice.co.uk

Q. Do you post internationally?
A. We post all over the world! Please see Delivery Information for up to date costs.

Q. Who pays the Duty/ Customs Fees/ Import Charges/ Taxes on international deliveries?
A. Duty and Import charges are separate from the shipping charges, and are the responsibility of the recipient. Please contact your local Customs office if you have any questions regarding these charges.

Q. How much is postage to Great Yarmouth/ Guildford/ Cwmbran/ Belfast/ Glasgow?
A. UK Postage is from £1.35 for orders up to £30.00 (incl. VAT), and free for orders over £30.00 (incl.VAT). All orders are sent by Royal Mail, and we don't charge a handling or packing fee.