Reward Scheme

You can earn Reward Points for money off your next purchase when you shop online at Crystals and Ice!

You can receive reward points on nearly all our products. The number of Reward Points that can be accrued is based on your order value. You will receive 4 points for every £1 spent including the cost of delivery.

When you have accumulated 100 Reward Points you can redeem your points for money off your next purchase. Each 100 points equals 50 pence.

You'll need to register an account with us in order to start earning Reward Points. You can do that at the top of the screen, or by following this link.

Reward Points are accrued at the time of purchase and cannot be added at a later date.

Reward Points cannot be redeemed against the delivery costs associated with an order.

For the avoidance of doubt, the Reward Points scheme started on 2nd November 2017, and was amended on the 20th June 2025. All points in customer accounts at the time of the amendments in June 2025 remain available to be redeemed in multiples of 100 points on orders. Reward Points cannot be accrued from orders made before this date. 

Crystals and Ice Bead Shop reserves the right to vary the rate at which Reward Points are accrued or redeemed at its own discretion.

Reward Points are not accrued on Free Downloadable Patterns or on Gift Voucher Purchases.

In the event of an order, or part of an order, being returned for refund, as set out in our Returns Policy, Crystals and Ice Bead Shop will deduct the respective number of Reward Points accrued or redeemed.

In the event of an order, or part of an order, being cancelled and refunded by Crystals and Ice Bead Shop due to insufficient stock, the respective number of Reward Points accrued or redeemed will be amended accordingly.

Reward Points are not applied to orders with discounts applied to them.

Reward points and voucher codes can be used on the same basket, but they cannot apply to the same product. This means that if a product has already been discounted by a voucher code, it cannot be also be discounted by a reward points discount.

Reward Points may take up to 24 hours to appear in your account. If you have any queries, please do contact us.

The number of Reward Points that can be accrued from purchasing any particular product, are shown on that products page.