Reward Scheme

You can now earn Reward Points for money off your next purchase when you shop online at Crystals and Ice, and also when you Visit Us By Appointment!

For roughly every £1 you spend on a product you gain 4 Reward Points. This is worked out on a pro-rata basis, so an item costing £2.75 will gain you 11 Reward Points.

When you have accumulated 50 Reward Points you can redeem your points for money off your next purchase.

You'll need to register an account with us in order to start earning Reward Points. You can do that at the top of the screen, or by following this link. and when visiting our premises.

Reward Points are accrued at the time of purchase and cannot be added at a later date.

Reward Points cannot be redeemed against the delivery costs associated with an order.

For the avoidance of doubt, the Reward Points scheme started on 2nd November 2017. Reward Points cannot be accrued from orders made before this date.

Crystals and Ice Bead Shop reserves the right to vary the rate at which Reward Points are accrued or redeemed at its own discretion.

Reward Points are not accrued on Free Downloadable Patterns, Starman Printed Patterns, or on Gift Voucher Purchases.

In the event of an order, or part of an order, being returned for refund, as set out in our Returns Policy, Crystals and Ice Bead Shop will deduct the respective number of Reward Points accrued or redeemed.

In the event of an order, or part of an order, being cancelled and refunded by Crystals and Ice Bead Shop due to insufficient stock, the respective number of Reward Points accrued or redeemed will be amended accordingly.

Reward Points may take upto 24 hours to appear in your account. If you have any queries, please do contact us.

The number of Reward Points that can be accrued from purchasing any particular product, are shown on that products page. Reward Points accrued from purchasing at our premises are calculated at checkout.